Provider Onboarding
We’ve made a number of small tweaks to provider onboarding to make the process easier to udnerstand and to help providers get signed up quicker (#1649 & #1647):
- Providers are no longer prevented from completing the entire process while waiting on a provider manager to approve them. Providers now go directly from the application/quiz to the rest of the process.
- Tidied away the Hux terms of service behind a link so providers don’t have to scroll through the entire document
- Added new drip emails to encourage providers to complete the entire process
- Listed popular banks to help providers quickly find their financial institution
- A number of small design and text improvements
New Features
- Added a new URL (Hux.com/background) to direct providers to complete background checks (#1651)
- Added a new button to Machine that emails customers information about their recurring services (#1646)
Bug Fixes
- Fixed an issue where the yellow unpaid dot appeared on provider receipts erroneously even if they’ve been paid if there was an active card error (#1641)
- Fixed an issue in the engagement funnel that prevented user-uploaded images from appearing immediately
- Fixed an issue where customer-generated emails to support requesting help would not accurately display “Urgent” vs “Non-urgent” (#1632)
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