HUX

Auto Recurring

Recurring services have always been a backbone of Hux, but until now have been difficult for customers to book. Today, we’re launching a huge new feature that makes it incredibly easy to book recurring services entirely on the website.

• It begins with the landing page: customers now indicate how frequently they’d like their service to occur
• Customers only see providers that are available for the frequency they selected
• The frequency of the service is indicated on the checkout page
• Like magic, the appointments are automatically confirmed and appear in both the provider’s and customer’s accounts

New Features

• Launched the recurring signup form to all providers with a 30% transaction fee. The feature was previously limited to select providers. (#1977)
• Added a new Machine export for viewing all customers that have booked a particular provider. It can be found by navigating to the Provider tab in a provider’s Machine page. (#1896)

Miscellaneous

• Machine users can now place appointments outside of a provider’s availability – previously, they were unable to do so (#1883)
• Restored support for entering ACH and routing details for providers with banks not supported by Plaid (#1812)
• Restored an Amplitude event that tracked when users start the booking process [CLICKED_GET_STARTED] (#1971)
• Removed move-in / move-out cleanings from our exclusions list – that is, we now offer that type of cleaning (#1959)
• Added subtext explaining why we collect applicants’ social security numbers in the provider on-boarding funnel (#1960)
• Users are now required to input a brief message when using the Recurring Help feature (#1791)
• Identified and indexed the remaining slow DB queries (#1745)
• Added new Amplitude events to better track the rebooking funnel (#1946)
• Added trust icons back to profile pages with no reviews. They had mistakenly been removed in a previous release. (#1912)
• Updated to Meteor 1.8 from 1.8rc16

SEO (#1941)

• Added title tags to a number of webpages, including blog posts, blog landing page, applicant landing page, and more
• Added Robots.txt file to Marketplace and Machina
• Improved sitemap to include blog and proper Hux URL (i.e. https://www.hux.com)
• Many more changes detailed in the above GitHub issue
• Improve First Contentful Paint (FCP)

Bug Fixes

• Fixed an issue that prevented appointment receipts from opening when users clicked the engagement banner notification (#2012)
• Fixed an issue that removed active discounts from customers’ shopping carts if they left the site (#1974)
• Fixed an issue where mobile users were unable to edit scraped dimensions in the Get Started page (#1958)
• Fixed a bug that prevented providers from adding two Instant Payout cards without refreshing the page (#1846)
• Fixed an issue preventing certain Machine-facing provider exports from downloading altogether (#1667)
• Fixed an issue that intermittently caused the date submitted by the provider-facing recurring form to be off by one day (#1953)