HUX

Appointment Editor

• Providers can now edit appointments without having to contact Hux Support. This enables them to fix appointment dimensions, add or remove extras, and more while also reducing the number of support tickets we receive. The process begins with a new button on the bottom of providers’ receipts
• Providers can edit most aspects of an appointment
• They’re also presented with a summary of the changes made before committing. If the updates conflict with another appointment, providers are notified and asked to acknowledge that.
• Note that this feature supersedes the old provider-facing Adjust Start Time feature.

New Features & Improvements

• Sped up the Marketplace by as much as 4x (#2533)
• Added timezone support to all relevant features in Machine (#2709 & #2707)
• Discount code URLs now follow the form hux.com?discount=123deal to allow it to be used in tandem with other URLs. The previous URL scheme (hux.com/share/123deal) will continue to be supported. (#2532)
• Providers can now view a breakdown of their payout on their receipts
• Banning a provider now automatically hides them from the marketplace and disables their profile page (#2739)
• Added the ability to query archetypes by common statuses, like expired, pending, or denied (#2696)
• Removed the editable checklist from provider’s submit recurring feature (#2721)
• Discount codes are now tied to marketing channels to improve attribution (#2655)
• Replaced the landing page image from illustration to a screenshot (#2784)
• Marketing channels now store their organic/non-organic status to improve attribution (#2654)
• Added the ability to search by appointment request status to the advanced search in Machine (#2695)
• Improved the availability input UI by updating the tip text (#2706)

Miscellaneous

• Added back server logs. They were missing due to the switch from Galaxy to Digital Ocean (#2510)
• Added 2 new CSVs to the weekly marketing emails: all customer exports with Google and Facebook formats (#2700)
• Visiting the rebook feature while logged now prompts customers to log in (#2697)
• In the marketplace, clicking on an address dropdown item re-scrapes its dimensions (#2554)
• After checking out, the loading spinner now covers the entire checkout page (#2665)
• Added a link to purchase discounted bulk credit to the hamburger menu
• Utilize the CustomerIO event provider_automatic_request_cancel for expired requests (#2676)
• Added a rebooking URL attribute to many appointment events in CustomerIO (#2699)
• Record UTM params for each transaction (#2648)
• Sped up the marketplace boot up time by only installing new Mongo indexes and not recreating existing ones (#2673)
• Added the booking’s request status to the Amplitude events BOOKED & BOOKING (#2711)

SEO

• Added a missing meta description on the city pages (#2675)
• Added a sampled review from the city page to keyword page (#2675)
• Removed structured data snippet for SEO neighborhood pages with no reviews (#2703)
• Fixed an issue that prevented the Google scraper from loading the CSS file on some neighborhood pages (#2694)

Bug Fixes

• Fixed a bug where customers who visited a rebook URL without being logged in were previously presented with a spinner that never stopped (#2698)
• Fixed an edge case bug that might have charged provider applicants multiple times for a background check if there were any issue with the Turn API (#2572)
• Fixed an issue that prevented Machine users from unbanning users